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CONDITIONS OF SERVICE

 

1. DEFINITIONS

  • “Booking Fee” means the total amount payable for a Session;

  • “Deposit” means a non-refundable payment to secure your booking for any Personal Sessions, Programs, Circles, Courses or Gatherings;

  • “Notice” means notice in writing to Chelsea Terry at  chelseaterrywomenswellness@gmail.com and will be deemed to be received by the Chelsea Terry 24 business hours after being sent by You;

  • “Chelsea Terry” means the Chelsea Terry located in Australia and its’ facilitators, teachers, agents and assigns;

  • “Session” means Personal Sessions, Programs, Circles, Gatherings, Courses, Group Sessions or other session as the context requires;

  • “You” means the client, student or participant of the Chelsea Terry or any person enrolled to partake in a Personal Sessions, Programs, Circles, Courses, Gatherings, and who is bound by these Conditions;

  • “Program” means group sessions which are similar to the private sessions set in a group atmosphere. This includes online or in person.

 

2. TERMS AND CONDITIONS OF PERSONAL SESSIONS, PROGRAMS, CIRCLES, OR GATHERINGS.

2.1     Full payment is required before a personal session can be confirmed.

2.2    Payment of the balance of any Booking Fee for Personal Sessions, Programs, Circles, Courses, or Gatherings, must be received within the timeframe outlined within each Session’s conditions and/or agreement, otherwise you will be considered to have forfeited your booking and you will forfeit your payment.

2.3     There is a minimum requirement of 6 students or participants for the courses, circles and gatherings to be operational. The Chelsea Terry reserves the right to cancel a Course Circle, or Gathering if the minimum numbers are not met.

2.4     Any deposit payable by me is non-refundable and I agree and acknowledge I will be liable for all booking fees absolutely if I change my mind or do not attend the Personal Session/s, Program, Circles, Courses, or Gathering for any reason whatsoever.

Chelsea Terry may change the location of the Personal Session, Circles, Courses,  or Gathering as the Chelsea Terry reasonably requires due to class sizes and / or other issues which the Chelsea Terry, acting reasonably, determines will impact on the Personal Session, Circles, Course, or Gathering, the comfort of the Student / Participant and / or the commercial viability of the Personal Session, Program, Circle, Course, or Gathering.

 

3. CANCELLATION POLICY

3.1     Cancellation by Chelsea Terry:    

In the event the Chelsea Terry cancels a Session for any reason, a full refund will be provided to You.

In the event the Chelsea Terry has to postpone a Personal Session, Program, Circle, Course,  or Gathering due to a natural disaster, act of God, or circumstances beyond the Chelsea Terry’s control, your non-refundable deposit and payment made by You will be credited towards a future Personal Session, Program, Course, Circle or Gathering. There are strictly no refunds.

3.2     Cancellation by You:

You must provide Chelsea Terry with at least 7 days’ Notice if you wish to cancel a Booking made by You and credited towards any future Sessions. There are strictly no refunds.

You must provide Chelsea Terry at least 28 days Notice if you wish to cancel a Booking made by You for any Session.

If You provide less than 28 days Notice of cancellation, any Non-Refundable Deposit or Payment paid by You is forfeited.  

 

PANDEMIC CANCELATION POLICY        

You agree and acknowledge that any cancellation of any Session due to Covid-19, any other pandemic (as declared by the WHO or Australian Government) and / or any other travel restrictions that require the Session to not take place as intended (including lockdowns and / or closed borders or requirements to quarantine at Your origin or the Session’s destination) which is outside of the Chelsea Terry’s control (collectively the “Pandemic Events”), will result in the following cancellation condition applying: 

1)     On cancellation of the Session by us or our provider as booked due to a Pandemic Event, no refunds will be paid in any circumstances; 

2)    If you cannot attend the retreat due to a Pandemic Event that impacts on you, but the session is not cancelled, you will not be entitled to a refund, however this condition may still be relied upon by you to seek a credit as noted; 

3)    You will be provided with a credit equal to your original paid sum, to be used on a future session; 

4)   Chelsea Terry will provide you with a list of dates to use your credit for a future sessions, noting any increase in costs will not be payable by you if required (unless the replacement session sought is of a higher value than the original session booked); 

5)    When considering future session dates, Chelsea Terry will seek to provide you a selection of alternative dates that may suit you in order of preference, so best efforts can be made to assist the Chelsea Terry in placing all students or participants in a suitable replacement session; 

6)    If you cannot attend any alternative session offered by the Chelsea Terry (or book a session of lesser duration), you may use your credit for other sessions operated by Chelsea Terry within Australia, with no penalty payable by you; 

7)    Your credit will be valid from 2 years from the date of the first cancelled session; 

8)    Chelsea Terry will not be liable for any losses suffered by you, including flight costs or other losses or costs suffered by you due to Chelsea Terry being unable to provide the session on the dates expected in this booking and you acknowledge that both You and the Chelsea Terry will be unable to obtain insurances to cover any losses or costs associated with the Pandemic Events.

 

4. PRIVACY POLICY

4.1     Chelsea Terry is committed to providing professional and confidential Sessions. Your privacy is important to us. We will not disclose any personal information of any kind, including contact details to any third party or affiliated company without your prior express consent, unless we are required to do so by law.

4.2     Amendments to the Privacy Act 1988 to introduce the National Privacy Principles came into effect in Australia on 21 December 2001. The Act imposes new regulations for the collection of personal information, the use and disclosure of personal information, and other matters including data quality, data security, openness, access and correction.

4.3     Chelsea Terry may collect your contact details, such as name, address, telephone number and email address in order to provide its services to you or to communicate with you about our services.

4.4     Chelsea Terry will not directly market to You unless you provide us express permission to do so, which may be withdrawn by You at any time.

5. GENERAL CHELSEA TERRY TERMS AND CONDITIONS

By attending a Session with Chelsea Terry you agree:

5.1     Chelsea Terry is a place of learning and there is no sexual intercourse or sexual gratification in person or online with Chelsea Terry.

5.2     That Sessions, incorporate The Fembodiment™ Method and that sessions include both theoretical and practical aspects of The Fembodiment™ Method. (included your other modalities here).

5.3     You are attending the session for purely holistic purposes.

5.4     Once a Session has commenced You agree that You will have no right to a refund and Chelsea Terry will have no liability to You for any refund.

5.5     You understand that it is at the discretion of Chelsea Terry to decide whether to continue sessions (at Chelsea Terry’s absolute discretion) with a client, student or participant based on compatibility, personal or health reasons at any time during a Session.

5.6     A Session may be terminated, or You may be asked to leave to ensure that the experience remains holistic for all participants.

5.7     If a Session is terminated at any time, You will not be entitled to a refund and must return all Chelsea Terry property (such as equipment, documents and course materials) to the Chelsea Terry prior to departing Chelsea Terry.

5.8     The Facilitators have absolute discretion to allow You to return to the Chelsea Terry.

5.10     You will respect the privacy of all students and participants and Instructors with Chelsea Terry’s Sessions.

 

6. PRIVACY POLICY

Chelsea Terry is committed to providing a professional and confidential Session. Your privacy is important to us therefore no personal information of any kind or email addresses will ever be forwarded or shared with a third party except if required by law.  Any information we collect in relation to you is kept strictly secured.  We can use this information to identify your orders, provide you with our monthly newsletter and to personalise your shopping experience with us and that's all.

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